In the same complex with El Corral and Domino's Pizza
69 (5 out of 5)
Linda Williams
6
My over the phone experience with Ivett Montano and Troy Manning was amazing. It’s so refreshing to speak to people who are kind and helpful.
I spoke to Ivett first regarding renewing my parent’s homeowners insurance. I explained my parents are elderly and not in the best of health. She was so thoughtful and guided me through the process. Later she called to schedule a time with Todd to go over the policy. Her professionalism was so welcomed considering customer service is not what it use to be.
Today was my appointment with Todd. What a kind and understanding person. He guided me step by step through the policy and made suggestions on what would be best for my parents. He also asked if I had any questions concerning insurance and I asked about car insurance. He took the time to explain how insurance has changed and offered to give me a quote. I told him when I’m ready I will contact him. No pressure what so ever. Both Ivett and Todd are wonderful people and I would refer them to anyone looking for insurance information. Thank you!
Linda Williams
Rico Suave
9
Great people and polite i wish they could really give people low insurance cost. Unfortunately the system is rigged to rob us of our money.
Alexandra Arriaga
Recently moved to Troy’s insurance office and was helped by Mayra. She took the time to show me different options and helped me pick the one that best suited my vehicle. Her customer service was exceptional and I am beyond excited to continue to have my insurance through them.
IR
Troy and Mayra provided exceptional service and support during my search for insurance coverage. The information was clear, transparent, and no hidden costs, which shows their professionalism and advocating for customers. I recommend Troy and his team, they're willing to work with you to find the best package and savings!
Julie Martin
I was referred by a friend to reach out to Mayra for insurance on our new Side by Side. Not only did Mayra save me money but she also went thru a few options of better coverage with price comparisons. She helped me to understand what coverage was best for what we needed. At the end of our call I had moved the Sxs and our Toy Hauler over! Mayra thank you for all you did for me today! I will be saving your contact info to refer others in the future to be taken care of with such great care!!
David Price
Best insurance agent in Riverside
Cassandra Hadnot
I have been with this agency for 20+ years and the service has always been exemplary. Troy and his staff are always responsive and work overtime to resolve questions and issues in the best interest of the customers. You are truly in good hands with Troy and his staff. I give them an A+++.
Roberto Ortiz
2
(Translated by Google) Excellent customer service. They explained every detail of our policy to us in detail.
And some have good promotions when you add one more office to your insurance.
In 10 years with them when we had a situation in our business. They helped us as soon as possible. Super recommended to all my friends.
(Original)
Excelente atención al cliente. Nos explicaron detalladamente cada detalle de nuestra póliza.
Y parte tiene buenas promociones cuando agregas una oficina más en tu seguro.
En 10 años con ellos cuando tuvimos una situación en nuestro negocio. Nos ayudaron lo más pronto posible. Súper recomendable con todos mis amigos.